We're Here 24/5 — Speak with one of our experts. We are at your disposal for consultations, trading account inquiries, or wealth management services.
Mon-Fri 08:00-20:00 CET
Stockholm, Sweden
24/5 Multilingual
All the answers about reaching our team, our offices and how we support you across Europe.
Our trading support team is available 24/5 from Monday market open through Friday market close. General administration and client onboarding teams operate Monday-Friday, 08:00-20:00 CET from our Stockholm headquarters. For private wealth and institutional clients, dedicated relationship managers are reachable on extended hours via direct line.
We operate our European headquarters in Stockholm, Sweden — authorised and regulated by the Swedish FI (Finansinspektionen), licence 556538-8674. Client meetings are available by appointment at our Stockholm office. Reach us via the contact form or email to schedule a consultation.
Our multilingual team speaks English, Italian, German, French, Spanish, Swedish and Arabic natively. Platform and onboarding documentation is available in all EU major languages. Trading platform UI (MT4 / WebTrader) supports 30+ languages. Private Wealth clients can request a dedicated manager in their preferred language at onboarding.
Deposits via card, e-wallets (Skrill/Neteller) and instant SEPA are credited within minutes. Standard SEPA transfers arrive within 1-2 business days. Withdrawal requests are processed within 24 hours on business days — card and e-wallet payouts reach your account same-day, while bank wires take 1-3 additional days depending on your bank.
Yes. Account managers are automatically assigned to Pro ECN clients (€500+), Islamic Account holders and every Private Wealth / Institutional client. Retail clients on the Standard tier can request a manager at any time from €2,500 equity upwards. Your personal manager is reachable via direct phone, WhatsApp and email during business hours.
Join 100,000+ traders worldwide. Open your real account in under 5 minutes. Or talk to our multilingual team first — we're here 24/5.